Ariadne Software Ariadne Software Help Desk
Knowledgebase

Hello, how can we help?

Knowledgebase

CoolSpools Spool Converter
CoolSpools Database
CoolSpools Email
OS/400 (IBM i) considerations and requirements
CoolSpools Version 5 (and CoolSpools PLUS)
Slipstream Version 4 (and CoolSpools PLUS)
Licensing questions
General support questions
CoolSpools - General
CoolSpools Spool Admin
  • Top articles
  • Latest articles
IBM Netserver, QNTC and windows 10

Category: CoolSpools - General

Extract from an IBM Announcement.   If you are currently using Netserver (the IBM i Service that allows you to map a network drive) and QNTC (the ability to read and write to a Windows Share di...

(3974)
High Availability and Replication Systems

Category: General support questions

FAQ: CoolSpools and HA/DR Replication We're using a High Availability system that replicates our objects and data to a backup system. What do I have to do in relation to CoolSpools etc? Software Rep...

(3069)
Email stops working after applying IBM cumulative PTF package

Category: CoolSpools Email

A number of Customers have reported a problem sending emails after applying an IBM cumulative PTF package.  The CoolSpools commands hang when sending an email using the IBM MSF/SMTP method. ...

(2170)
Currently supported versions

Category: General support questions

FAQ: Supported versions When transferring licences to a new machine or LPAR, new keys will only be issued for supported versions of CoolSpools as detailed below. What versions of your software are c...

(1357)
How to use CVTDBFXL and CVTDBFXLSX (V7) with maps, to create professional looking spreadsheets.

Category: CoolSpools Database

Converting Database Files to Excel. This article contains a link to presentations that show 'How To' create professional looking spreadsheets. The presentation covers the following :- How to crea...

(1262)
CoolSpools and OS/400 V6 and V7 (IBM i 6.1 and 7.1-7.4)

Category: OS/400 (IBM i) considerations and requirements

FAQ: CoolSpools and IBM i OS V6 or V7 I'm upgrading IBM i OS (OS/400) to V6R1M0/V7R4M0: do I need a special version? No, there is no special version of our software needed to run on these versions o...

(14629)
Apple Mail client on iOS and Mac

Category: CoolSpools Email

The Apple Mail client sometimes exhibits difficulty presenting email message content that is rendered without issue by other mail clients.  This is a particular issue with inline images (those embedde...

(22)
Starting Multiple Coolspools SMTP jobs

Category: CoolSpools Email

There are two distinct jobs that process Coolspools SMTP email deliveries.  CM_SNDSVRR is the main SMTP sending job and delivers emails.  CM_RTYSVRR is the retry job, and retries any failed email deli...

(35)
CoolSpools V7R1 Support Keys for LPAR numbers over 127

Category: General support questions

How Can I Apply Support Keys or Load Fix Packs to a Server With A Large LPAR? Historically there was an issue applying CoolSpools support keys to servers with a logical partition (LPAR) number greater...

(43)
CoolSpools V6R1 Support Keys for LPAR numbers over 127

Category: General support questions

How Can I Apply Support Keys or Load Fix Packs to a Server With A Large LPAR? Historically there was an issue applying CoolSpools support keys to servers with a logical partition (LPAR) number greater...

(55)
XML parser errors

Category: CoolSpools Database

If the XML parser detects an error in the XML document during parsing, message RNX0351 will be issued. From the message, you can get the specific error code associated with the error, as well as the ...

(58)
Email address contains invalid characters

Category: CoolSpools Email

CoolSpools checks email addresses to ensure they do not contain characters which are not permitted in a valid email address.  The errors reported are: CMQ9019   First character of each part of email a...

(186)

© Ariadne Software Ltd. 2020

Search this site

Sitemap

Terms and Conditions